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Services

Soluting Technology Limited specialise in using Citrix technologies to deliver tailored design solutions for businesses. The core services which Soluting Technology Limited offer to businesses is as follows:

Design & Implementation

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We only design solutions based on your requirements. Our Solutions Architects will work closely with your Management Team to provide you with a design tailored to your specification but more importantly applies 'best practice'. We listen to all of your concerns, technical expectations, business deliverables, and improve end user experience to ensure that the design has been thought through carefully. Each design is fully documented and reviewed with the customer before any commitment to deploying the design within a testing environment. This ensures the customer is 100% satisfied that the design meets their requirements and any issues are mitigated at this stage.

Testing & Proof Of Concept

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Whether the design is created by Soluting Technology Limited or by a third party company Soluting Technology Limited are able to create a test environment to ensure that the design will work as expected. Each design element is tested using documented test plans to review all expected results. Proof of concept testing provides a working scenario of the actual design configurations working under test conditions. This provides to the customer a visual concept of what is expected, present a true representation how the product will work and how it will perform. Once the concept has been reviewed, the customer can make a decision to implement the design into the environment.

Support Management

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We have experienced consultants who have built their careers working with many organisations providing technical assistance to various problems. Having worked on different sized implementations for multi national countries around the world helps give us the confidence that our approach to support is not just beneficial to our customers but also rewarding. Our support team are like detectives, you give us the problem and we will work out what happened and why. Because we work with strategic partners our support extends straight to the vendor themselves which ensures that whatever your support issue is we can help. Problems are investigated with the customer to ascertain how severe the problem is and provide a resolution.

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